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Chatbots are very popular nowadays. People use them to communicate with the customer support agents. There are many ecommerce companies who have developed chatbots and they are making a lot of money.
Here are some reasons why you should build a chatbot for your ecommerce store.
Increase the conversion rate
As you know that chatbots are very popular and people are getting used to chatbots. So, if you have a chatbot on your website, then it will definitely increase the conversion rate.
Improves customer experience
It is very important to provide a great customer experience. If you have a chatbot then it will definitely improve the customer experience.
Increase the sales
Chatbots are very helpful for the customers. They can easily search their queries and if they get any problems then they can ask the chatbot to solve it. So, chatbots are a great tool to increase the sales.
There are many benefits of building a chatbot for your ecommerce store. So, you can easily create a chatbot and see the results.